International Mix S

If you have activated your plan using a debit/credit card, unfortunately our credit reservation system does not support this payment method at the moment. We hope to change this soon. If you wish you can change your payment method by logging into your Lyca Mobile account.

To activate a different plan to your current or queued plan, please contact customer service or call via 1976.

When credit reservation is active, if you top-up a sufficient amount for your current or queued plan, that plan will automatically be re-activated using the reserved credit and the balance of the top-up.

If you stop credit reservation and release your balance, you are free to top-up a new or existing plan, start a new plan, or use Pay As You Go services as you choose.

Yes. You can disable auto-renewal on your Lyca Mobile plan(s), and this will also stop credit reservation from activating.

However, by disabling auto-renewal, any discounts or benefits which are conditional on auto-renewal may be lost. Please review your plan and agreement before cancelling auto-renewal.

Lyca Mobile Belgium “PAKET” (‘the offer’) allowances are for calls and texts from Belgium to the standard Belgium landline and to other mobile numbers, to a selected standard European landlines and mobiles (unless it’s specified as mobile), and for mobile internet usage in Belgium. Other usage will be charged at standard rates. Allowances are valid for 30 days from the date of purchase. Calls are rounded up to the nearest minute for the purpose of calculating remaining allowances. A customer may have only one offer on their account and may not buy another during the 30 day validity period. Any remaining allowance after 30 days will not be carried over into the next 30 day period should the customer renew their bundle. Lyca Mobile reserves the right to replace or amend the offer or these Terms & Conditions or to withdraw the offer at any time on reasonable notice. The offer is for non-commercial, private, personal use only – Lyca Mobile reserves the right to withdraw or suspend the offer or to disconnect you if we suspect that offer is being used for commercial purposes, for conferencing, or if it is not being used in a handset (in a SIM box for example), or if it is being used for tethering. Morocco IAM bundles: Inclusive calls are allowed towards the first ten (x10) numbers over the 30 days period of the plan, calls will be charged at a standard after that. Promotional prices valid from 09.02.2015 Lyca Mobile Belgium “International plans” (‘the offer’) allowances are for calls from Belgium to a selected standard international country/ countries landlines and mobiles (see the list of countries in the main page) only, and for mobile internet usage in Belgium. Other usage will be charged at standard rates. Allowances are valid for 30 days from the date of purchase. Calls are rounded up to the nearest minute for the purpose of calculating remaining allowances. A customer may have only one offer on their account and may not buy another during the 30 day validity period. Any remaining allowance after 30 days will not be carried over into the next 30 day period should the customer renew their bundle (subject to auto renew). Lyca Mobile reserves the right to replace or amend the offer or these Terms & Conditions or to withdraw the offer at any time on reasonable notice. The offer is for non-commercial, private, personal use only – Lyca Mobile reserves the right to withdraw or suspend the offer or to disconnect you if we suspect that offer is being used for commercial purposes, for conferencing, or if it is not being used in a handset (in a SIM box for example), or if it is being used for tethering. Price and allowances valid from 14 Sep. 15 International bundle minutes to UK calls does not include the minutes to call Isle of Man, Guernsey, Jersey & Channel Islands. It will be charged as PAYG rates from 39 ct/min. The below prefix will be charged at the following rates